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ServiceNow Integration

The ServiceNow Integration supports the following NetBox object types:

  • DCIM > Devices
  • DCIM > Device Types
  • DCIM > Manufacturers
  • DCIM > Regions
  • DCIM > Sites
  • Tenancy > Tenants

Object Mappings

service-now-object-map

Synchronization Options

Data can be synchronized in any of the following directions to accomodate many use cases

  • NetBox > ServiceNow
  • NetBox < ServiceNow
  • NetBox <> ServiceNow

Bulk Updates

Bulk updates can be run manually or on a schedule to synchronize all data between ServiceNow and NetBox

Real-time Updates

Changes in NetBox or ServiceNow can trigger updates in the corresponding system with an automatic real time synchronization